Project Management

The Project Management Office

The project management office provides guidance, support, and oversight for Longwood University IT projects.
We assist University Departments in exploring and deploying IT solutions to a broad spectrum of academic and administrative needs. 

If you need assistance with a project, please:

 

Projects at Longwood:  A Three-Step Process 

  1. Step 1:  Initiation. Projects begin with a short interview that takes place either in person or over the telephone.   The main purpose of Step 1 is to identify what department is sponsoring the project and what business problem is being addressed or what new innovation is being sought.  

  2. Step 2: Planning.  Project Specifications and Requirements.  In Step 2 we gather as many details about the project as we can.  We need to know what, if any, Longwood data is needed; who will be managing the technical aspects of implementation; funding sources/timing; contract/statements of work (SOW); vendor handouts/whitepapers/timelines/network drawings, and where the data is likely to be stored.  We also need to know who is using  the data and has access to it

  3. Step 3:  Execution, Monitoring & Controlling, and Closing.  In Step 3, the project is being routed to appropriate stakeholders for operational coordination,
    appropriate compliance review (PII, FERPA HIPAA, etc), and ultimately closing once the system goes into production.

Longwood Project Management uses the nationally recognized Project Management Body of Knowledge  (PMBOK) Guide and applicable Commonwealth of Virginia guides to administer its operations. 

 

Not Everything is a Project...

You may not need to go through the IT Project process. The following tasks can be accomplished with an ITS work order:

  • Technical support with desktop applications (Office programs, Exchange, etc.)
  • Technical support for existing enterprise applications such as Banner, Resource 25, myLongwood
  • Replacement or maintenance of faculty/staff desktop computers and peripherals

Submit a work order

Need Help?

If you need immediate assistance, please contact the Help Desk at (434) 395-HELP or e-mail them at helpdesk@longwood.edu.

 

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