Telephone & Voicemail

Frequently Asked Questions

How do I check the voicemail on my office phone from a remote location?

To check the voicemail in your office from a remote location you will: 

  1. Dial 434-395-3000
  2. At the prompt, enter your Mailbox number followed by # and then your passcode followed by #

What kind of service does our telephone system provide?

The service is Voice Over Internet Protocol (VoIP). VoIP is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (analog or digital) phone line. One of the purposes for VoIP is to allow corporations to reduce their long distance toll calls by using the existing network infrastructure. Most phone calls that the University will make will still utilize standard telephone lines, however if you know that the location you are calling has VoIP then those services can be utilized. Some of the current state agencies are utilizing VoIP so be sure to check.

What are some of the features of the phones?

All phones have display, speaker phone, call transfer, etc. The same base features that the current phones have. In the near future VoIP phones will allow you to retrieve your voice messages from your email account. These messages will appear as wav file