Duo Hardware tokens are available for pick up (faculty and staff only) at the Help Desk located on the ground floor of French Hall

Instructions for using a Duo Hardware Token

1. When you log in to a Longwood system that uses two-factor authentication with your LancerNet ID and password, a Duo screen will appear. You will select the "Enter a Passcode" option on that screen. 

- Screenshot of a Duo authentication screen with a passcode entry field. A green button labeled “Enter a Passcode” is circled in red. Links on the left read “What is this?” and “Need help?” with “Secured by Duo” below. A circular logo appears on the left side of the login panel.

 2. Push the green button on your Duo hardware token and enter the 6 digit code that is displayed. Click on "Log In" 

- Duo authentication screen for entering a hardware token passcode. Passcode field shows “465586” and is circled in red. Green “Log In” button is circled in red on the right. Blue footer text reads, “Enter a passcode from a hardware token.”