IPSEC VPN Windows

  1. Download the configuration for the new two-factor VPN to your laptop. To download the configuration, your laptop must be connected via hardwire to the Longwood internal network or connected to the VPN. Once connected, follow these instructions to download the configuration:
    1. Launch the Symantec Management Agent by double clicking the Symantec icon found in the taskbar on the bottom right corner of your screen to the left of the time. Note: You may need to click on the upward pointing arrow to reveal the icon.

      VPN1 - Windows taskbar showing the system tray and hidden icons menu. A red arrow points to the up-caret icon used to show hidden tray icons. The expanded tray menu displays multiple app icons. A red circle highlights the Symantec Management Agent icon in the tray.

    2. In the Symantec Management Agent window that appears, select the Software Delivery tab and then Update Configuration in the top middle of the window.

       VPN2 - Symantec Management Agent window open to the Software Delivery section. Red circles highlight the “Update Configuration” button and the “Software Delivery” tab. Green status bar indicates “Status: OK” across the top of the window. Delivery list shows “(Win10) Longwood University 2factor” with a successful last run.     
      You will now see an option for Windows 10 or Windows 7 Longwood University 2factor. Click on that option.
        VPN3 - Symantec Management Agent window open to the Software Delivery tab. A red oval highlights the policy “(Win10) Longwood University 2factor” in the deliveries list. The policy shows a compliance status and a next run of “Not scheduled.” Green status bar indicates “Status: OK” at the top of the window.

    3. The download will appear in the Application Tasks box on the left. Click on this option.
        VPN4 - Symantec Management Agent window open to the Software Delivery tab. Status bar at the top shows “Status: OK” in green. Left panel lists Application Tasks with “(Win10) Longwood University…” circled in red. Main pane shows a delivery named “(Win10) Longwood University 2factor” with last status listed as Success.

    4. You will see that the task is running and the status in the bottom right side of the window. The process will take only seconds to run and will display Success in the status area when complete. 

        VPN5 - Symantec Management Agent window open to the Software Delivery tab. Green status bar shows “Status: OK” across the top of the window. Delivery list includes “(Win10) Longwood University 2factor” for this computer. A red arrow points to “Last Status: Success” in the lower-right table.
  2. Once the configuration is successfully installed,

    Windows 10 users will have two options for VPN in Network and Internet Settings: Longwood University, the original VPN, and Longwood University 2factor, the new VPN using two-factor authentication.   
      
                VPN6 - Windows network and internet settings panel showing available connections. A red circle highlights “Longwood University 2factor” with status “Connected.” Wi-Fi network “LancerNet” is shown as connected and secured, with a Disconnect button. Other networks listed include LancerSports and LancerNetVisitor, marked as open.      

 

 

 

User Support Services

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434-395-4357 Toll Free 877-267-7883

Fax: 434-395-2035

helpdesk@longwood.edu